Integrations - FAQ

You can find information for an API-solution here , or information for our Interline solution here .

Your webshop-solution can inform you on whether you need an API-solution or Interline solution. If an API-solution is the right choice for you, you must use the YourGLS information.

If you make the integration yourself, you need to use the documentation for our ShopFinder – You can find that here .

If you, on the other hand, have a plugin/module for GLS via your webshop, Shopfinder should already be implemented. If it is not, you need to contact those who developed your plugin/module.

ShopFinder is a GLS’ online solution, which finds a GLS ParcelShop. ShopFinder can be integrated into your webshop.

It can be set up to give your customer x number of ParcelShop-options, or it can choose the ParcelShop closest to the typed in address.

Once your customer has typed in the address, it passes on to our ShopFinder. Based on the given information, the ShopFinder will respond with either x number of ParcelShops nearest by your customers address, or with the ParcelShop closest to your customers address. It all depends on whether you want your customer to choose the ParcelShop or if your customer should not have the option to choose. GLS always recommends that the customers have the option to choose.

It means that Shopfinder finds x number of ParcelShops, which are closest to the customers address. This model can be used if you want to give the customer the option to choose which ParcelShop the parcel can be picked up from. GLS always recommends that the customer have the option to choose.

It means that ShopFinder finds the ParcelShop closest to the customers address. This model can be used, if you do not want the customer to have the option to choose a ParcelShop.

”GetParcelShopDropPoint” is used, when you customer does not have the option to choose which ParcelShop the parcel is delivered to. The system finds the closest ParcelShop based on the customers address instead.

”SearchNearestParcelShop” is used when your customer has the option of choosing which ParcelShop the parcel is delivered to. GLS always recommends that the customer have the option to choose.

You can typically choose which model you want to use. If your developer develops the solution. If you have a module/plugin, it is often decided in advance.

GLS gives you the option to send a tracking link for the parcel via email.

You can type in a password for the parcel status link in YourGLS under ”User settings” in the tab "Your account" on the bottom of the page. When this is filled in, you can find the button ”Parcel status link” under ”Track & Trace”, which can be copied or sent directly via email.

Generally speaking, your customers can make a return label in your webshop.

To enable this, you need to log in to YourGLS, go to ”User settings” and click on the tab ”Details for return parcels”. You then need to create a security key on the bottom of the page. Once created, there will be a link in the ”Link” box, which can be copied to your website.

Your customers can now click on said link and make a return label on their own.