Get help faster on phones

If you enter your postcode in advance, we will be able to help you more quickly when you call Customer Service.

Where is my parcel ?

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Get an answer to the frequently answered questions by using the yellow button at the right side of the page, or by using the search bar below.

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We're ready to answer your questions on 76331111

The opening hours are:
- Monday to Thursday from 8.30 - 20.00
- Friday from 8.30 - 19.00
- Saturday from 9.00 - 15.00

Save time sitting at the phone and send us a message instead. Even though we enjoy talking to you on the phone, we can solve your issue quicker with a message, since we usually need you to send additional info anyway.

You can write to us via the yellow button on the right side of the screen.

Stay updated if there are delays or other challenges with delivering parcels.

Operational status