Contact GLS

Whether you need help with a parcel you're waiting for or a parcel that needs to be shipped, we're here to help with your questions. Below you can choose whether you want to contact us as a private or business customer.

Get answers to your questions by using the yellow button "Need help?" on the right side of the screen or via the search bar at the bottom.

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Are you a private recipient or sender?

Please contact us here, if you have questions about your parcel.

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Are you a business customer?

Please contact us here, if you have questions about your parcels.

Operational status

GLS updates you every day on the operational status. Should there be delays or other disorders in our system - in Denmark or abroad - then you can find the information under Operational Status.