At GLS*, we are committed to doing the right thing and strive to apply the highest standards in every aspect of our operations, ensuring ethical practices and responsible growth on both the local and global level. Transparency, accountability and legal compliance ensure that the trust placed in us is protected and upheld with the utmost integrity.

This page offers insights into our policies, ratings, and further key documents that reflect our dedication to responsible business practices.

In our dedication to advancing ESG initiatives, we actively engage in external certifications and ratings. We seek verification, external confirmation, and appreciate external feedback. This approach not only reinforces our commitment but also offers valuable insights from independent experts. Their assessments boost transparency and provide critical feedback, guiding us in the effective implementation of our ESG strategy.

Logo CDP

Carbon Disclosure Project

GLS, as part of International Distribution Services plc (IDS), once again completed the Carbon Disclosure Project (CDP) rating with a “B” grade (on a scale of A to D-). The CDP rating assesses companies’ progress towards environmental stewardship. The latest assessment was completed in October 2024. The answers to the questionnaire are submitted and reassessed annually.

 
CSA Sustainability Yearbook Member

S&P GLOBAL

GLS as part of IDS, has met the criteria to be featured in the S&P Global Sustainability Yearbook 2024 for Corporate Sustainability Assessment (CSA). This assessment evaluates various aspects of ESG across industries. Companies listed in the Yearbook must rank within the top 15% of their industry and achieve a CSA Score within 30% of their industry’s top-performing company. IDS scored in the top 10% of companies assessed, a significant accomplishment considering the increased number of companies assessed this year - 9,400, up from 7,800 in the prior year.

 
Dekra certificate

ISO14083 - Verification Statement 2024

DEKRA Certification GmbH has verified the quantification and reporting of greenhouse gas (GHG) emissions from transport chain operations of General Logistics Systems B.V.. The reasonable assurance of the information provided in the GHG statement, as well as its conformity with the criteria set out in ISO14083:2023 has been confirmed. ISO 14083:2023 provides the standardised methodology for quantifying GHG emissions from transport chain operations.

The conformity was attested in Verification Report No. A23071350 and issued on 09.10.2025. The organizational scope covered all GLS subsidiaries in Europe and North America as well as the European net-work provider GLS International.

 
Dekra seal

EN 16258

All entities operating under the GLS trademark have gained the 🔗EN 16258 certification for the establishment and maintenance of a standardised methodology for calculating and declaring both energy consumption and greenhouse gas (GHG) emissions associated with transport services. The conformity was attested with audit report no. A-21011499, certified by DEKRA . The latest certificate was received in December 2023 and will be valid until December 2026.

 
Dekra seal

Environmental Management System

ISO 14001

All entities operating under the GLS trademark in the EU and Serbia** have gained the ISO14001:2015 certification for their environmental management system, certified by DEKRA . The certification attests that all above-mentioned GLS entities have established and maintain an environmental management system. The conformity was attested with audit report no. A20011337. Our latest certificate was issued in September 2023 and will be valid until September 2026, including yearly surveillance audits.

 

As an internationally operating parcel service provider GLS stands for fair competition, integrity and responsibility.

Employee delivering
 

Code of Business Standards

The Code of Business Standards forms the basis of all business activities of GLS. Furthermore it shows the obligation of GLS towards its stakeholders.

Employee at the depot

Supplier Code of Conduct

GLS expects its suppliers to respect the standards laid out in this Supplier Code of Conduct, implement them using appropriate measures and adhere to them in their business activities.

 
Conveyor belt & employees
 

Modern Slavery Act Statement

GLS is a subsidiary of IDS. As a UK company, IDS is subject to the requirements of the UK Modern Slavery Act.

Whistleblowing

GLS Group has introduced an informant/ombudsman system to enable employees, business partners and third parties to report criminal acts and similar serious offences on a confidential basis.

More information

*Unless specifically mentioned, GLS refers to all affiliated companies of GLS B.V., operating under the GLS trademark.
**Except General Logistics Systems Italy S.p.A. which is certified by a local certification body

Als toonaangevende Europese logistieke dienstverlener is de GLS Group zich volledig bewust van haar verantwoordelijkheid ten aanzien van het milieu en de maatschappij.

GLS benadert duurzaamheid op een holistische manier, waarbij de sociale, ecologische en economische aspecten van maatschappelijke verantwoordelijkheid in acht worden genomen. Dit betekent dat het leveren van hoogwaardige logistiek aan onze klanten en het waarborgen van werkgelegenheid voor onze medewerkers hand in hand gaan.

GLS draagt met haar diensten bij aan mobiliteit en de betrouwbare levering van goederen, die de ruggengraat van de economie vormen.
De Groep streeft ook naar duurzaam economisch succes, dat samengaat met de bescherming van het milieu voor toekomstige generaties.

EcoVadis Certificering

GLS Group ontving in 2025 de EcoVadis Bronzen Medaille * met 70 punten, waarmee het behoort tot de top 16% van de wereldwijd beoordeelde bedrijven.

*Deze certificering wordt jaarlijks vernieuwd en beoordeelt duurzaamheid op het gebied van Milieu, Inkoop, Ethiek en Arbeid & Mensenrechten.

EcoVadis 2024

ISO & GDP-certificering

ISO & GDP Certificaat

GLS is gecertificeerd volgens DIN ISO 9001: 2015 en 14001: 2015 door DQS.

Gecertificeerde kwaliteit en duurzaamheid over heel Europa

GLS garandeert, controleert en verbetert haar kwaliteit en duurzaamheid met een pan-Europees kwaliteits- en milieumanagementsysteem. Het is gecertificeerd volgens DIN ISO 9001: 2015 en 14001: 2015 door DQS, een van de grootste en zeer gerespecteerde internationale leveranciers van certificeringen voor managementsystemen. Met zijn kwaliteitsmanagementsysteem voldoet GLS aan hoge, internationaal erkende normen.

De uitgebreide kwaliteitswaarborg van GLS omvat nauwkeurig gedefinieerde werkprocessen, kwaliteitsrichtlijnen met controleroutines en regelmatige audits. De belangrijkste kwaliteitscijfers worden continu opgevolgd en bijgestuurd.

GLS is een milieubewust bedrijf en voert actief verschillende duurzaamheidsprojecten uit in al haar nationale dochterondernemingen. Deze hebben de ISO 14001-certificering verkregen voor hun milieubeheersystemen. Deze internationaal aanvaarde norm wordt door fabrikanten en dienstverleners als één van de belangrijkste beschouwd met betrekking tot milieubeheer.

GLS kreeg ook GDP-certificering (Good Distribution Practice) in België, Denemarken, Duitsland, Frankrijk, Ierland en Luxemburg. De GDP-richtlijn is in de hele EU verplicht voor groothandel in geneesmiddelen. GLS voldoet nu in zes landen aan de strenge veiligheids- en hygiëne-eisen voor het niet-gekoeld vervoer van geneesmiddelen voor menselijk gebruik.