GLS Parcel Shops form a comprehensive network of more than 40,000 drop-off and pick-up points across Europe. Parcel Shops are located in the premises of the contracted partners and serve as a convenient way to send and pick up parcels transported in the GLS transport network.
The recipient chooses delivery to any GLS Parcel Shop when ordering goods from an e-shop.
The recipient of the parcel chooses delivery to any Parcel Shop during the parcel delivery process using our online parcel redirection.
At the moment of delivery to a collection site, the recipient receives an SMS message with the PIN code for the parcel collection.
If the recipient is not able to pick up the parcel within five working days, he can request an extension of the storage period for another three working days on the telephone number 567 771 111.
The cash-on-delivery amount can be paid in cash or online via GoPay, or on in some Parcel Shops by card.
In the event that the end of the storage period is approaching and the parcel has still not been picked up, GLS sends a reminder SMS message with information about the expiration of the period, after which the parcel will be returned to the sender.
Only a parcel marked with a GLS address label can be sent from a GLS Parcel Shop. This can be easily created in the www.e-balik.cz portal or in another program available to GLS contractual clients.
Advice on the correct packaging of shipments and labelling can be found in the packaging manual.
Choose the closest GLS Parcel Shop for fast and convenient parcel dispatch.
GLS will take care of the rest and deliver the parcel the next day in standard transport time.
GLS Parcel Shops are located in the stores of our partners. Let's benefit from mutually beneficial cooperation.
Offer your e-shop customers direct delivery to GLS Parcel Shop with ShopDeliveryService.
Operating a GLS pick-up point has brought us many benefits. One of them is that we save on advertising. New customers come for packages and this makes our store better known. We also receive a commission for the packages we handle, which makes it easier for us to finance the store.
Kamila Kymličková, owner of cajova-zahrada.cz eshop and GLS pick-up point operater